Refund policy
We strive to deliver the best quality products to our customers. However, if you are not satisfied with your purchase, you may request a return or exchange subject to the terms below.
🔁 Exchange Policy
- Exchange requests must be raised within 2 days of delivery.
- The product must be unused, unwashed, and in its original packaging with tags and invoice intact.
Reverse Shipping Charges:
- A ₹250/- per piece reverse shipping charge will be deducted.
Exchange Method:
- No cash or bank refund will be provided.
- A Store Coupon / Store Credit will be issued after the return is approved.
- The store coupon can be used to purchase any product from our store in the future.
- Free Exchanges are allowed only for defective products.
- Exchange requests must be raised within 2 days of delivery.
- Exchanges are subject to stock availability.
- If the same product is unavailable, a Cash will be issued instead.
🚚 Return Pickup
- Return pickup will be arranged only after approval of the return request.
- Parcels sent without prior approval will not be accepted.
📞 How to Request a Exchange
To request a return or exchange, please contact us with:
- Order ID
- Clear photos/videos of the product
Contact Details:
📱 WhatsApp: +91 8780076507
⚠️ Important Notes
- The company reserves the right to make the final decision on all return and exchange requests.
- This policy is subject to change without prior notice.
